We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their missed appointments
Last minute cancellations. Life happens. So, I try to be flexible with my regular clients. Sometimes you don't know 24 hours in advance that life is going to throw you a curve ball. I know you want and need your massage, so just be respectful of my time, and when you make an appointment realize that that time is set aside for you and if you don't show I'm out twice the fees, yours and someone else's who could have filled that spot. If you regularly have a problem showing up, You will be charged for the missed sessions.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Any action or inquiry I deem disrespectful, illegal or dangerous will precipitate immediate termination of the session.
I look forward to serving you!